Shopping Basics
We offers our customers hassle free, fast, Within 48 hours delivery. So you just order it and would be able to enjoy it. We are partnered with the biggest delivery network in Qatar.
Returned items must comply with our returns policy:
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Items must be returned unworn, undamaged and unused, with all tags attached and the original packaging included.
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Footwear and accessories must be returned with the original branded boxes and dust bags, where provided, and placed inside a protective outer box for shipping.
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When trying on footwear, please take care not to mark the soles or damage the shoe box.
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If an item has a Farfetch security tag or brand tag attached, it must be returned with the tag in its original position.
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Beauty and cosmetic products must be returned unopened and unused, with the seals of any packaging still intact.
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Hosiery, lingerie and swimwear items must be returned with the hygiene seals attached and in unopened and undamaged product packaging, where applicable.
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Lingerie and swimwear must only be tried on over your own undergarments. We will not accept any returns that have been worn or are soiled.
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Face masks must be returned unworn in their original, unopened and undamaged product packaging.
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Jewellery must be returned in the same condition it arrived in, including all branded packaging and documents provided with it.
Please take care when trying on your purchases and return them in the same condition you received them. Any returns that do not meet our policy will not be accepted.
If you placed an order as a guest, you can start your return here. To return or cancel an item that has been made to your specifications, please view our ‘Customised Items’ section below for further information.
Currently we do not provide international delivery, However we are very soon opening our international outlet to cater the needs of people living outside Qatar.
Payments
We offer our customers both Cash on delivery and Debit/Credit Cards options. For bulk purchase, customers may contact us for cheque payments.
Yes, Currently we accept all international cards, including Visa, Mastercard, American Express etc.
All our products are inclusive tax.
Shipping & Returns
We are pleased to offer a free returns collection service to all customers for any purchases that meet our Returns Policy.
Your returned item must arrive at the Market Street store from no later than 14 days after your delivery date.
Once your return has been received and accepted, your refund will be completed via the original payment method, excluding the delivery costs. We’ll keep you updated every step of the way. You can follow the return of your package with our carrier using the tracking number on your Returns Label, or you can check the status in My Account under ‘Orders & Returns’.
As part of our commitment to reducing our carbon footprint, our return and cancel order instructions are paper free. This benefits our customers, our people and our planet.
You may write to us at order@marketstreetqa.com with your product details and we will get back to you.
You may write us email at contact@marketstreetqa.com
Our representative will get back to you as soon as poossible.